Our Purchase Policy:
We do not put pedals or accessories on Hold. For used Guitars and Amps just give us a call, we require a 20% deposit to hold any item over 24 hours with a 48 hour maximum.
Our Return Policy:
All sales are final unless other arrangements have been approved before the sale. All new products carry the full manufactures warranty unless the product is "New Old Stock" which will be noted on the item.
Any Returns must be authorized in advance - we only accept returns to exchange a defective product. Call 773-878-8616 to authorize a return.
Returns must be sent in the same condition as originally shipped including all original boxes, manuals, and accessories.
The Buyer must pay for return shipping via UPS, Fed Ex or USPS and the returned item must be sent fully insured. The buyer will take responsibility for all damages on returned items and process any damage claims for the return shipping.
Our Shipping Policy:
Domestic - Our standard shipping in the U.S. is UPS ground. We offer expedited shipping for an additional fee. We always insure shipments. Amps vary by size and weight, please call or email us for shipping on a item by item basis. Most pedals are shipped free within the U.S. except Fulltone which requires a slight shipping charge. Other accessories may have shipping charges.
International Sales:
Our new product distribution agreements prevent sales of some products outside the U.S. therefore we reserve the right to limit sales outside the U.S. Please contact us for international availability. International shipping uses UPS or USPS. Please email us for rates to your country. International shipping fees include all packing material and handling fees but do not include any import duties or VAT taxes. All VAT and local taxes are the responsibility of the buyer and are non-refundable.
Payments By Credit Card: Ship to and Bill to must be the same address.
Payment Methods:
We prefer payment by Paypal however we accept most major credit cards, money orders and checks.
If paying by credit card call us at 773-878-8616 - Weekdays Noon to 6PM CST. Saturdays from Noon to 4PM CST.
Payment by By Check, Money Order: We will verify all money orders & checks and in all cases we will not ship until your payment has cleared.
Please make checks out to Rock N Roll Vintage Inc.
Please Send Payment to:
Rock N Roll Pedals
A division of Rock N Roll Vintage Inc
4740 N. Lincoln Ave.
Suite 2N
Chicago, IL 60625
Phone: 773-878-8616
Fax: 773-878-8615
Make sure you include the item description with your payment !
Send all email inquiries to info@rocknroll-pedals.com
Note: Rock N Roll Pedals does not accept liability for incorrect spelling, published errors including prices, incorrect manufacturer's specifications or changes, or grammatical inaccuracies in any product included in the Rock N Roll Pedals Web site. Prices subject to change without notice.
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